Your Privacy at Falicity’s Fabrics
Last updated: October 23, 2026

We respect your privacy. We use the information you provide to process orders, complete custom pieces and sewing repairs, arrange delivery, and communicate with you.

For custom projects, this may include measurements, preferences, and photos you share. We’ll ask permission before using your submitted photos for promotion.

Our store runs on Shopify. Information may be shared with the payment, production, shipping, and other service providers needed to operate our shop. Cookies and similar tools may support website functionality, analytics, and advertising, depending on your privacy choices.

You can unsubscribe from marketing emails at any time. For privacy questions or requests, contact shop@falicitysfabrics.com.

Please read the full policy below for details about how your information is handled and the rights available to you.

Privacy Policy

Last updated: October 23, 2026

Falicity’s Fabrics (“we,” “us,” or “our”) operates this website and store, including related content, features, tools, products, and services (the “Services”). Our Services include printed apparel, handmade goods, custom pieces, alterations, and sewing repairs.

Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, make a purchase, request a service, or communicate with us.

If this Privacy Policy conflicts with our Terms of Service regarding the handling of personal information, this Privacy Policy controls.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our Services, we may collect:

• Contact information: Your name, email address, phone number, billing address, and shipping address.
• Payment and transaction information: Payment method, payment confirmation, order details, and information needed to process purchases, refunds, or other transactions. Payment information is processed through Shopify and applicable payment providers.
• Account information: Information associated with your customer account, including preferences and settings.
• Shopping activity: Products you view, add to your cart, purchase, return, exchange, or cancel.
• Custom order and repair information: Measurements, fabric and color preferences, personalization requests, project descriptions, photos you provide, and other details needed to assess or complete your project.
• Communications: Information you share through emails, inquiries, reviews, or other communications with us.
• Device and usage information: Your IP address, browser type, device information, network connection, and information about how you interact with our website.

Please provide only the information needed for your order or project. Avoid including unrelated personal or sensitive information in photographs or messages.

Where We Collect Information

We may collect personal information:

• Directly from you, when you place an order, request custom work or repairs, create an account, subscribe to emails, or contact us.
• Automatically through our website, using cookies and similar technologies.
• From service providers, including Shopify, payment processors, shipping providers, and companies that help operate our store.
• From partners or other third parties, where permitted by applicable law.

How We Use Your Information

We use personal information to:

Provide and manage our Services.
Process payments, fulfill orders, manage accounts, arrange shipping, handle return requests, and provide customer support.

Complete custom orders and sewing services.
Review project requests, prepare estimates, confirm measurements and design preferences, complete agreed work, arrange shipping or pickup, and communicate about your project.

Personalize and improve your experience.
Remember preferences, understand how customers use our website, recommend relevant products, and improve our products and Services.

Communicate with you.
Send order confirmations, shipping updates, project questions, service notices, and responses to your inquiries.

Send marketing communications.
Where permitted and with consent when required, send shop updates, product announcements, offers, and other promotional communications. You may unsubscribe from promotional emails at any time.

Support advertising.
Depending on the features enabled in our store and your privacy choices, we and our service providers may use information about your interactions to measure advertising effectiveness and show relevant advertisements.

Protect our business and customers.
Detect and investigate fraud, unauthorized activity, security concerns, and misuse of our Services.

Meet legal obligations.
Maintain required records, respond to valid legal requests, resolve disputes, and enforce applicable agreements and policies.

How We Share Personal Information

We may disclose personal information when needed to operate our business and provide the Services, including:

• With Shopify and service providers that support website hosting, payment processing, analytics, communications, customer support, storage, and other business operations.
• With production and fulfillment partners that produce and ship applicable products.
• With shipping carriers to deliver orders and investigate delivery concerns.
• With marketing and advertising partners, depending on enabled features, applicable law, and your privacy choices.
• At your request or with your consent, when you direct us to share information.
• For legal and security purposes, to comply with applicable law, respond to valid legal process, investigate misconduct, or protect our rights and the rights of others.
• In connection with a business transaction, such as a sale, merger, reorganization, or bankruptcy.

Our service providers and partners may process information under their own privacy policies where applicable.

Custom Order & Repair Photos

Photos, measurements, and project details you submit may be used to assess your request, prepare an estimate, complete the work, document the project, and address questions or concerns about the service.

If we would like to use your submitted photos or identifiable project details for promotional purposes, we will request your permission first.

Cookies & Similar Technologies

Our website, Shopify, and applicable service providers may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support marketing or advertising features.

Where available, you can manage your choices through the website’s cookie banner or privacy controls. You can also adjust your browser settings, although disabling certain cookies may affect website functionality.

Our Relationship with Shopify

Shopify hosts our store and processes personal information to provide and improve the Services. Information submitted through our store may be shared with Shopify and relevant third parties, including providers located outside your country.

Depending on the features enabled in our store, Shopify may also process information about your interactions with our store, other merchants, and Shopify to provide enhanced features, including personalized services and advertising.

For certain processing activities, Shopify is responsible for handling your information and responding to requests about that processing.

You can learn more through the Shopify Consumer Privacy Policy and manage applicable rights through the Shopify Privacy Portal.

Third-Party Websites

Our website may contain links to social media platforms or other third-party websites. Their privacy practices are governed by their own policies.

Information you post publicly, including reviews and social media comments, may be visible to others. Please consider what you choose to share in public spaces.

Children’s Information

Our Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided personal information to us, please contact us to request its deletion.

We do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy laws, personal information belonging to individuals under 16.

Security & Information Retention

We take reasonable steps to protect personal information. However, no website, storage system, or transmission method can be guaranteed completely secure.

Please avoid sending payment card details or other sensitive information through ordinary email or social media messages.

We retain personal information for as long as reasonably necessary to fulfill orders and projects, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary depending on the information and the purpose for which it is held.

Your Rights & Choices

Depending on where you live and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Receive a copy of certain information in a portable format.
• Opt out of the sale or sharing of personal information or its use for targeted advertising.
• Withdraw consent where processing relies on consent.
• Appeal a decision about a privacy request, where applicable.

You can submit a request by emailing shop@falicitysfabrics.com or using applicable privacy controls available on our website.

We may need to verify your identity before completing a request. Where permitted by law, an authorized agent may submit a request on your behalf with appropriate proof of authorization.

We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your privacy rights.

Marketing preferences: You can unsubscribe from promotional emails using the unsubscribe link in those emails. You may still receive necessary communications about orders, projects, or your account.

Global Privacy Control: Where required by applicable law, we honor supported Global Privacy Control signals as requests to opt out of applicable sale, sharing, or targeted advertising activities for the browser or device sending the signal. Where Shopify can associate that signal with an account, it may apply the preference to that account as well. Other browser “Do Not Track” signals may not be recognized.

Learn more at globalprivacycontrol.org.

Complaints

If you have a concern about how we handle your personal information, please contact us at shop@falicitysfabrics.com.

Depending on your location, you may also have the right to appeal our response or submit a complaint to your local data protection authority.

International Transfers

Your personal information may be stored or processed outside the country where you live, including by Shopify and other service providers.

Where required, transfers from the European Economic Area or United Kingdom rely on recognized safeguards, such as applicable Standard Contractual Clauses, or other legally recognized transfer mechanisms.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our business practices, Services, or legal requirements.

When we make changes, we will publish the updated policy, revise the date above, and provide additional notice where required.

Contact Us

For privacy questions or requests concerning your personal information, contact:

Falicity’s Fabrics
Email: shop@falicitysfabrics.com
Website: falicitysfabrics.com